TG Lan |
2022-01-24

After trying out different filters, we decided to go with this iSpring filtration system after learning about its features back in 2017. There was a noticeable improvement to the water and we have been very satisfied with iSpring. We were able to buy the replacement filters each year from Amazon. Recently, we realized there was a very small, hairline crack in the plastic housing and water was leaking out. I contacted iSpring to see what could be done and submitted a ticket to customer support. The next day, we received a reply from Francis, who arranged to send us the replacement housings and caps for free. We received them after a few days (FedEx) and the system has been running fine again. We highly recommend iSpring for its great product and top-notch customer service.

Dan |
2022-01-06

Had a problem with a filter head supplied by a third party. Francis worked things out to get me the correct repair parts promptly and courteously. He was a pleasure to work with. Thanks again Francis

Astrid |
2021-09-17

Great products and unparalleled customer service. Thank you Francis for your attention and support. Highly recommend.

Astrid |
2021-07-26

Great product and great customer service! Francis thank you for your prompt response and support.

Ken Mig |
2021-07-07

Still going strong after 7 years! Most recently I added the alkaline filter to make my 5 stage a 6 stage. Simple and quick! The whole system is easy to install, works great, nothing in the water. My house has a whole house water softener and fridge has (had) a filter as well....still after a glass of ice and water sitting out all night, would find sediment in the bottom of the glass the next day. Once the system was installed (ran a line to the fridge and removed fridge filter and existing ice in tray) the sediment issue was immediately corrected. I've called customer support a couple times over the years and have gotten quick, friendly and useful assistance. Most recently I was having flow/pressure issues. Fix was to 're-pressurize' the tank. Worked perfectly. These guys are the most amazing when it comes to customer service. T I absolutely recommend this company and their great products!

Atlas Stephens |
2020-06-03

I have water that had high TDS numbers(around 400). After installing this system, my water read 16 ppm.

FELIX MALPICA |
2020-06-03

Just make sure you use a cobalt drill bit for the faucet installation when installing the faucet on a stainless steel sink; will save you time, frustration, and worn bits. Added 6th stage mineral filter after a few months.

Muhammad Macleod |
2020-05-30

I also purchased a digital water quality tester and verified that the newly filtered water was consistently testing at around 24 ppm (vs the 250 ppm from our unfiltered tap water). For now, the new system is working great, and making great tasting water.

Mustafa Clay |
2020-05-28

Tested the water after install and PPM went to under 10. Our water now tastes great.

Arlo Frye |
2020-05-21

We have been using this system for 4 months with no problems what so ever. Our water TDS went down from 330 ppm to 9 ppm according to my water tester.