Domingo |
2023-06-04

Very satisfied with the equipment so far. Francis was very efficient in taking me thru the whole aspect about the Warranty. Good and excellent job on her part which I thank you very much.

Drummond |
2023-03-07

iSpring not only makes great filters but they are a company which provides great customer support. I have purchased 3 of the RO systems (3 different houses) and 1 whole house system and all 3 were great. When ever I had a question they are a quick phone call away and you get a person not one a machine designed to discourage you from calling. I recently had an issue and Michele resolved it very quickly and was not trying to rush to get me off the phone. iSpring will remain my filter supplier of choice and the one I continue to recommend to everyone I talk to about water filters. I could not be happier with their products and support.

Lori Rosdahl |
2023-01-17

We have always bought the Ispring products.We have a tendency to have low water pressure issues where we live. And that can be a challenge for our ro system. The tech support and customer service for Ispring is exceptional! They always help us out and walk us through troubleshooting when needed to get this pressure issue resolved. Sean is fantastic and goes beyond the call! I highly recommend the Ispring products to anyone looking for water systems!

Tony S |
2023-01-10

We’ve had our Ispring RO unit since 2019 and absolutely love it. We live in a rural area and while we do have distinct water it contains some things that we don’t want and the Ispring RO unit has taken care of removing them. I have to say that their customer service is phenomenal!! They are always so accommodating and courteous which is very rare in this day and age. I highly recommend Ispring!!!

TG Lan |
2022-01-24

After trying out different filters, we decided to go with this iSpring filtration system after learning about its features back in 2017. There was a noticeable improvement to the water and we have been very satisfied with iSpring. We were able to buy the replacement filters each year from Amazon. Recently, we realized there was a very small, hairline crack in the plastic housing and water was leaking out. I contacted iSpring to see what could be done and submitted a ticket to customer support. The next day, we received a reply from Francis, who arranged to send us the replacement housings and caps for free. We received them after a few days (FedEx) and the system has been running fine again. We highly recommend iSpring for its great product and top-notch customer service.

Dan |
2022-01-06

Had a problem with a filter head supplied by a third party. Francis worked things out to get me the correct repair parts promptly and courteously. He was a pleasure to work with. Thanks again Francis

Astrid |
2021-09-17

Great products and unparalleled customer service. Thank you Francis for your attention and support. Highly recommend.

Astrid |
2021-07-26

Great product and great customer service! Francis thank you for your prompt response and support.

Ken Mig |
2021-07-07

Still going strong after 7 years! Most recently I added the alkaline filter to make my 5 stage a 6 stage. Simple and quick! The whole system is easy to install, works great, nothing in the water. My house has a whole house water softener and fridge has (had) a filter as well....still after a glass of ice and water sitting out all night, would find sediment in the bottom of the glass the next day. Once the system was installed (ran a line to the fridge and removed fridge filter and existing ice in tray) the sediment issue was immediately corrected. I've called customer support a couple times over the years and have gotten quick, friendly and useful assistance. Most recently I was having flow/pressure issues. Fix was to 're-pressurize' the tank. Worked perfectly. These guys are the most amazing when it comes to customer service. T I absolutely recommend this company and their great products!

Atlas Stephens |
2020-06-03

I have water that had high TDS numbers(around 400). After installing this system, my water read 16 ppm.