iSpring RCC7, NSF Certified, High Capacity Under Sink 5-Stage Reverse Osmosis Water Filter, RO Drinking System, 75 GPD, Brushed Nickel Faucet

I bought a spring awhile back and just has an issue with one of the Filter canisters leaking. I called iSpring customer service line and was connected to Sean who has been awesome helping me turn off the water and release the pressure. Sean helped me with the needed replacement parts and has been more helpful with support than I have seen from any company lately. I have recommended iSpring before but now it’s my only recommendation for R/O. I have been very satisfied with the R/O unit up til now and with the amazing customer service I have not been disappointed.

Thank you Sean and iSpring.

Filter housing cracked after a week of use. Got in touch with Nick in customer service and he expedited a brand new housing to me free of charge. System runs great again. Thank you Nick!

Big fan of ispring. Been using the same system for 8 years. Had a housing crack and Sean was a big help. Shipped my new part out asap.

Outstanding support �� Sean went above and beyondI inherited an iSpring RO system with my new home and it started leaking with no manuals left behind. I called iSpring support and reached Sean who diagnosed the issue over the phone and asked me to send photos. He quickly spotted that the system had been mislabeled and was missing components and as a courtesy he shipped me a complete new machine head housings and a pressure regulator �� free of charge arriving within days.His instructions for transferring the membrane and filters were clear the install went smoothly and the system now runs leak-free. This is the kind of support that earns a customer for life. Thank you Sean and iSpring! (Tip: the photos attached show the new setup.)

The service after the sale is second to nobody. I have had my Springfield for around ten years. Mine started leaking in the head of the setament filter so I called the help line to see if I could purchase parts. To my surprise Sean told me my machine was obsolete and they didn't carry replacement parts I was bummed but Sean said he would just send me an updated head. I received it yesterday and installed it this morning got tell you this isn't service you can't get everywhere thank you iSpring for being awesome. I would not consider using another brand iSpring for life! If your on the fence buy from iSpring they are awesome.

I purchased my iSpring Reverse Osmosis system in 2017 and this system has been amazing. I needed support for a canister and called iSpring Customer Support I was pleasantly surprised to get help Immediately. Shawn was able to quickly help me out and exceeded my expectations! Thank you Shawn!

My iSpring Reverse Osmosis system has provided me with clean refreshing water without having to buy bottled water. The installation was straight forward and easy. The instructions were written with common sense and the color coded tubing allowed for error free proper connections. A minor problem occurred a few weeks after the installation but a solution was quickly diagnosed by iSpring's knowledgeable technician Sean. Sean noted that a spike in water pressure was the probable cause and that he would send me the parts to fix the issue. Sean's diagnosis was correct and once again the system is working perfectly.

After more than 5 years of flawless performance my iSpring RCC7 5-Stage Reverse Osmosis System developed a pinhole leak in the 1st Stage Filter Housing. After attempts to find replacement parts online led me to discover they would not be compatible with a system as old as mine I contacted iSpring Customer Support to find out if/how I could remedy the situation. Through this contact I met Sean in their Customer Support Team. Sean took the time necessary to understand the specifics of my situation and was very thorough in confirming what the problem was to ensure he could resolve it. In less than a week after my initial contact with Sean at iSpring I have received and installed replacement parts for my system. It is up-and-running like new once again. Thanks for a great Customer Support experience!

Talked to Sean and he helped right away.

The RCC7 is an awesome home RO system. I am going on my eighth year with it and will buy it again if I ever need a replacement. The product is high quality the instructions are clear and most of all the service is unparalleled. I have dealt with Sean multiple times and will continue to ask for him by name. He is helpful listens carefully and keeps his word. He promised to send me two parts and three days later they were at my doorstep. With iSpring you are not just getting a quality product and support for the warranty period. You get lifetime help and people like Sean who care and go the extra mile to take care of you. I cannot recommend and commend iSpring products and personnel enough.

Very happy with the RCC7. The water is safe to drink it eliminates so many harmful contaminants I feel safe drinking the water living on a barrier island. Sean help out so much and was very helpful. Thank you Sean

Noticed the second filter housing had a hair size hole leaking under the sink. After shutting system down and removal of the filter housing large crack in bottom. Bottom of the housing could have blown out. Discussed problem with Sean and he took care of me by replacing the head and included a protection pressure regulator to correct fluctuations in the city water pressure. Despite having to deal with an ice storm and a bad case of the flu Sean continued contact with me to insure the shipment arrived quickly.

Sean in Customer Service was awesome. There was a slight delay on shipping of my replacement parts for the RCC7 5/6-filter system but once Sean got a hold of my order he was able to get it pushed through without further delay. Even included the water leak shut-off valve as an extra. Everything installed and back to normal with RO water at my sink. Thanks!

I��ve been using an iSpring reverse osmosis filtration system for several years and it has served me well. Recently my system started leaking. I contacted iSpring to ask about the availability of replacement parts.After reviewing all the details Sean from customer service informed me that my system was simply too old for individual replacement parts. To my surprise iSpring sent me a brand-new head unit with all of the housings. Essentially I received an entirely new system minus the filters and storage tank.This level of goodwill and customer support is rare these days. Sean went above and beyond and I am extremely grateful for his professionalism and willingness to help. Because of this experience I will absolutely remain an iSpring customer for many more years.Highly recommended��not just for the quality of their water systems but for their outstanding customer service.

Great unit. Delicious water.

We purchased the iSpring RO system in 2018 and have enjoyed the great tasting water. A few weeks ago I noticed water on the floor of the cabinet under the sink. After eliminating any sink issues we determined it was a small crack in one of the RO large filter canisters. I contacted iSpring (along with a photo) enquiring for the correct model number so that I could order a replacement online. Sean @ iSpring Customer support explained pressure cracks can appear overtime and advised that iSpring would be replacing the RCC7 assembly. It arrived within a few days. WOW! Did not expect this type of support from a supplier. We are very appreciative and send kudos to both Sean for his courteous and efficient actions and to iSpring for exceeding our expectations.

Just make sure you use a cobalt drill bit for the faucet installation when installing the faucet on a stainless steel sink; will save you time frustration and worn bits. Added 6th stage mineral filter after a few months.

I also purchased a digital water quality tester and verified that the newly filtered water was consistently testing at around 24 ppm (vs the 250 ppm from our unfiltered tap water). For now the new system is working great and making great tasting water.

Tested the water after install and PPM went to under 10. Our water now tastes great.

I live in an area with very hard water and have had a softener for the last 5 years. Very satisfied with the results. Water tastes great. TDS about 15.